Easily Upgrade to Digital Voice & Keep Your Existing Landline Number
Prepare for the BT switch-off by upgrading to Phonely's award-winning digital voice service. Benefit from built-in scam protection and dedicated UK-based support.
Recommended, featured or accredited by
Featured on BBC's Scam Safe Week
Phonely customers benefit from advanced protection against known and emerging phone scams.
CallGuard was tried and tested on BBC's Scam Safe Week and aired on This Morning Live. Phonely is proud to be part of such an important initiative.
Want to Keep Your Landline Number? You Can!
When switching to digital voice with Phonely, there's no hassle of telling everyone you have a new landline number as you can bring your current one with you. Our team will take care of everything, and your home phone service won’t be interrupted. You can also keep your existing analogue telephone with one of our clever digital voice adapters.
NEW Real-Time Auto Call Blocking for Instant Scam Security
As a Phonely customer, get automatic protection against known and emerging scam numbers
Phonely automatically blocks numbers reported on our 'who called me' website within an hour, protecting you from the latest scam calls for free. By the end of each day, we also block numbers commonly barred by other Phonely customers on their accounts.
Unlike other providers that update their databases monthly via third-party databases, our in-house system offers timely and relevant protection. This approach keeps you safe from both known scammers and emerging threats, even as criminals rapidly change their digital numbers.
With Phonely, you're not just blocking numbers you know about – you're benefiting from the collective vigilance of our entire Phonely family. This bold, community-driven protection is included free with any Phonely plan.
Use Your Landline On-The-Go With Phonely's FREE Call App
Phonely's FREE flexible Call app allows customers to use their landline number from their mobile device.
This means that should your internet fail, you will still have a connection to the outside world. Plus, you can use the Call app should you need to nip out whilst waiting for one of those anywhere between 9am and 6pm call-backs!
Have You Seen Our TV Ad?
We're making waves on TV to show just how committed we are to protecting you and your loved ones. It's our way of saying— we're not just another company and we're here to stay. At Phonely, we believe in keeping older adults and the vulnerable safe from scams, and our home digital landline services are designed to do just that.
This ad is just the latest step in our mission to help families across the UK stay connected and protected. Check it out and see how we intend to make a difference—one home at a time.
Your Award-Winning VoIP & Scam Protection Service!
As an employee-owned company, the team here at Phonely are proud to have received the prestigious "Most Innovative Small Business" award. This recognition is a testament to our ground-breaking contribution to the telecommunications industry, offering state-of-the-art residential VoIP services and robust protection against scam calls.
Discover Phonely's ProtectionPhonely Shortlisted for Innovation Award!
The dedication and determination to protect our customers against phone scams has been recognised! As a team, Phonely has been shortlisted for the Innovation Awards at the Lloyds Bank British Business Excellence Awards 2024. This has given us even more drive to keep pushing the boundaries of the technology at our disposal and stay one step ahead of telephone criminals.
What this Means for You
What is Digital Voice?
In a nutshell, digital voice, or VoIP (Voice over Internet Protocol) is a phone system that uses the Internet for communication. Instead of plugging your handset into your wall telephone socket, you plug it into your router (if it's compatible).
Why Switch to Digital Voice Now?
Moving over to a digital landline now will give you a whole host of benefits!
- The instant savings are perfect for fixed budgets
Digital voice is cheaper for suppliers to maintain, so will cost you less per month. - Reliability & clarity
Because digital voice relies on your broadband connection you will no longer experience dropped calls & static interference. You'll have crystal-clear calls every time. - New flexible features
With digital voice, there is the opportunity to have intelligent call blocking, voicemail & scam protection. You could even have a mobile app that allows you to answer & make calls from your home number on your mobile. Never miss a call again.
Switching Made Easy for Everyone
Changing to a digital landline is easier than it sounds, especially with Phonely. We have written guides, videos and a dedicated team on hand to walk you through it from start to finish if that's what you need.
Before you sign up with Phonely, there are a few things you may need to consider or ask yourself.
- Should I keep my existing number?
With Phonely you can bring your number with you, or we can supply you with a new one. Whichever you choose, it won't cost you extra. - Can I keep my existing handset?
If you have an analogue phone that you'd like to keep using, you can purchase a VoIP adapter. You also have the option to buy a new digital voice handset if you fancy an upgrade. Or if you already have one & are technically minded you could calibrate it for Phonely's system. Our FAQ section can provide you with more information on this. - Do I need a broadband provider?
Phonely does not provide a broadband service. So, when switching you'll need to ensure you maintain a broadband connection. We've found that customers get a better price deal if they keep their broadband & phone separate as bundles often include features you don't need at a higher cost. You can see for yourself with our digital voice price comparison.
Phonely's adapters and handsets make it simple in that you can just plug in and start making calls with your digital voice landline. No complicated instructions, no new things to learn and most importantly, no expensive monthly bills.
Protection for The Most Vulnerable
We all know someone who could be more vulnerable to telephone scams and fraud, and in fact, Phonely was created with those people in mind. The team have worked together to provide a never-seen-before protective barrier that allows friends and loved ones to keep their independence and feel safe and confident when answering the phone. We've named it CallGuard, and you can read all about it via the button below.
