Digital Voice Problems: How To Resolve Worrisome Issues

Remember when making a phone call was as simple as picking up the receiver? It feels like those days are fading fast as we move towards the digital voice era. But don’t worry! While this transition might seem daunting, we’re here to guide you through the most common digital voice problems and show you how to tackle them head-on.

Let’s dive into the world of digital voice (or VoIP) and turn those tech troubles into triumphs!

Potential digital voice problems

1. “Help! My internet’s down, and now I can’t make calls!”

This is probably the biggest worry for most people switching to digital voice. Unlike traditional landlines, digital voice relies on your internet connection. As a result when your broadband goes kaput, so does your digital phone line.

How to fix it:

• Invest in a battery backup for your router. It’ll keep you connected during short power outages.

• Keep a mobile phone handy as a backup, if you have a stable signal.

• At Phonely, we’re looking at ways to tackle any dreaded internet outages. So stay tuned! In the meantime, with CallGuard, your trusted person will be alerted to you being off-line, so help can be on the way.

2. “This new-fangled tech is too complicated!”

We get it. Change can be overwhelming, especially when it comes to technology. But don’t fret!

How to make it easier:

• We offer super user-friendly VoIP phone handsets that won’t leave you scratching your head. Just plug one into your router & use it just as you did your analogue phone.

• Keep your analogue phone & use a VoIP adapter so there is nothing new to learn.

• Check out our easy-to-follow guides & tutorials on our website, or call our UK-based friendly support team who are always ready to walk you through any hiccups.

3. “What about my old devices? Will they still work?”

Ah, the compatibility conundrum. Your trusty fax machine, home alarm system, or medical alert device might not play nice with digital voice right off the bat.

How to sort it out:

• VoIP adapters can often bridge the gap between old & new tech.

• Contact the supplier of your home alarm system & medical alert device system to find out if their tech is compatible with digital voice & how they can support you.

• Give Phonely’s support team a shout – they may be able to advise on the best setup for some of your gadgets.

4. “I’m worried about losing my lifeline in emergencies”

Understandably, this is a big deal, especially if you consider yourself to be vulnerable. However, be rest assured, that we take this concern very seriously.

What we’re doing about it:

• We’re working on developing a rock-solid backup system to keep you connected, come what may. Please bear with us.

• In the meantime, we can help you set up a robust communication plan using a mix of technologies.

• Our CallGuard feature adds an extra layer of security, giving you peace of mind when your electricity or broadband fails.

Digital voice isn’t a bad thing

Ultimately, remember, digital voice isn’t just about keeping up with the times. It’s about embracing a technology that’s cheaper, more flexible, and packed with beneficial features that can make life easier and keep you safe from scams. Admittedly, there might be a few bumps along the way, but that’s precisely why we’re here!

At Phonely, we’re committed to making your switch to digital voice as smooth as possible. We’re not just selling a service; we’re offering a helping hand every step of the way. So why not give a digital landline a go? You might be surprised at how quickly those worries melt away!

Don’t let digital voice problems take away your confidence and independence and let Phonely help you embrace this new technology.