Can I Refuse to Have BT Digital Voice? Unbelievably Important!

Vikki BournerWritten by Vikki Bourner, on 02 Sep, 2024

The digital voice revolution is here, and it’s causing quite a stir! You might be wondering, “Can I refuse to have BT digital voice?” The short answer is yes! No one can force you to have any digital voice service, however, there’s more to it than that. So, let’s look at your options and why you might want to reconsider refusing digital voice entirely.

Understanding your choices

First things first, you don’t have to stick with BT. There are other providers out there, including us here at Phonely. But before we get to that, let’s clear up a few things:

You can say no to a landline altogether

If you decide you no longer need a landline, you can opt-out completely. However, remember that some services still rely on landlines, so think carefully before cutting the cord.

Vulnerable customers have special protections

Ofcom, the UK’s communications regulator, has put rules in place to protect vulnerable customers. If you fall into this category, you can’t be forced to switch to digital voice until proper safety measures are in place. This is why the PSTN switch-off date has been extended to January 2027.

Ofcom offer protection if you refuse to have BT digital voice and you're vulnerable.

Why might you want to refuse digital voice?

There are several reasons why people hesitate to switch to digital voice:

  • Cost concerns: Some worry about potential price increases
  • Tech troubles: Learning new technology can be daunting
  • Security fears: There’s a perception that digital services are less secure
  • Scam worries: Some fear increased exposure to phone scams
  • Equipment issues: The potential need for new equipment puts some people off

These are all valid concerns. But don’t worry, there are solutions!

Finding what’s right for you

While BT digital voice might not be for everyone, digital landlines do offer many benefits. Here at Phonely, we’ve designed our service with your needs in mind:

  1. Unlimited calls, big savings
    Our unlimited call packages can actually save you money compared to traditional landlines. No more worrying about per-minute charges, or waiting until 6 PM to make a call!
  2. UK-based support team
    Nervous about new tech? Our friendly UK team is here to guide you through every step of the process. We speak your language & understand your concerns.
  3. Unbeatable scam protection
    Our CallGuard feature offers top-notch protection against scams & unwanted calls. It’s like having a guard dog for your phone!
  4. Easy-to-use equipment
    We offer simple, user-friendly digital voice phones that work just like your old landline. No complicated setups or confusing features. Or you can keep your existing handset with a VoIP adapter; just plug in and start chatting!
You can find relief that Phonely can help you switch to digital voice.

Making the switch

Switching to digital voice doesn’t have to be scary. With the right provider, it can be a smooth and beneficial transition. Here at Phonely, we’re committed to making your switch as easy as possible, and there are no silly questions. We believe that technology should not be a barrier to better things.

Remember, while you can refuse BT digital voice, the future of home phones is digital. By choosing the right provider, you can embrace this change on your own terms.

Why not give Phonely a look over? We’re here to help you navigate the world of digital phone lines with confidence and ease. Don’t let the digital revolution pass you by – join us and discover how simple and secure modern home phones can be!

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