Feature: Keyword Notifications & Alerts
Scammers are cashing in on those who find themselves in a situation where they cannot afford vital broadband services. Remember, if it sounds too good to be true then it probably is.
When times are hard, saving every penny is crucial, especially when it comes to energy. New windows, new doors, insulation, or 'new' electricity or gas suppliers will be peddled to those looking for 'solutions.'
The world can be a worrisome place & these scammers play on your fears that the worst could go wrong. After all, if it did, it could be costly…unless you take out insurance that is.
Extensive research and experience tell us what to expect scammers and fraudsters to say and do. And if they think they have an advantage with newer technologies then they've never come across Phonely with CallGuard!
CallGuard, using new technology against the criminals.
If you happen to answer a call from a withheld or international number, your Trusted Person will get a live notification that this could be a scam. Additionally, should you be on the phone with an unknown number for an unusually long time (dictated by you), your Trusted Person will also be alerted in case you are experiencing difficulties.
Also explained as stepping into a call, once alerted to suspicious activity, your Trusted Person has the choice to join your call instantly to offer assistance. The caller will be notified that someone has joined & may see that as their cue to hang up.
With an increasing bank full of hundreds of scam keywords, should one be mentioned within your call, your Trusted Person will be notified. Once you've hung up, if a word such as ‘bank,’ ‘pay,’ or ‘deposit’ has been detected, your Trusted Person will be alerted so they can listen back to that call and investigate.
At Phonely, we have a database which is growing by the day. It's full of words that we know scammers and fraudsters will use in order to make you part with your cash. Whilst deep in conversation, you may not notice them but our clever technology will.
When you hang up the receiver, should any one of the hundreds of words have been uttered, your Trusted Person will be alerted. They can then listen to that call to see what exactly has been said and take action if necessary.
Should you answer a withheld or international number, your Trusted Person will also be alerted. In addition, you can pre-set your average call length, so that if your call goes beyond that, your Trusted Person will be notified that you may be having difficulties on a call.
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