The EE Bill Reduction Scam: Everything You Need To Know

The EE bill reduction scam is a growing threat. As a result, fraudsters posing as legitimate EE representatives are tricking unsuspecting customers. Using EE’s reputation, scammers are exploiting the public’s trust and offering fake discounts, to steal personal information and money.

This alarming trend has been flagged by countless users on Phonely’s Who Called Me? platform. In this blog, we’ll explore everything you need to know about the scam, share tips to protect yourself, and explain how Phonely’s tools can keep you safe.

Understanding the EE bill reduction scam

The EE bill reduction scam often starts with a phone call from someone claiming to be a representative of EE. Additionally, they offer enticing discounts, such as a 30% or 40% reduction on your bill. However, they need you to “verify” details like:

• Your current bill amount
• Your email address
• Your bank account information

Moreover, these calls can come from local, mobile, or London-based numbers, making it difficult to distinguish them from legitimate EE calls.

Examples of reported scam numbers

Phonely’s Who Called Me? platform has recorded numerous reports about this scam, including:

• 0121 368 1674 (34 reports): “Callers with heavy accents claim to offer EE bill reductions but quote incorrect bill amounts.”
• 01823 702 019 (6 reports): “EE upgrade prices are unrealistically low, Chinese voice, sound convincing but almost forcing you to make a decision now otherwise you will lose promotion.”
• 07303062104 (1 report): “EE scam. Ignore them and block them.”
• 020 4548 5711 (21 reports): “EE scammers who can’t even explain what GDPR is.”
• 0203 337 7280 (2 reports): “EE scammers, offering 40% off, pushy.”

Want to learn more about spotting phone scams? Similarly, you can read our guide to spotting phone scams for practical tips.

Tips to protect yourself from the EE bill reduction scam

While scams are unsettling, you can protect yourself by staying vigilant and following these steps:

1. Verify the caller. Ensure the caller is genuine by hanging up and contacting EE’s official customer service.
2. Report EE scams immediately. Furthermore, use Phonely’s Who Called Me? to search and report suspicious numbers and stay safe.
3. Prevent phone scams proactively. Stay cautious when sharing sensitive information like email addresses or banking details.
4. Double-check your bill details. Scammers often misquote your bill, a clear sign of fraud.
5. Use trusted scam protection tools. Phonely’s auto-call blocker prevents scams before they happen.

How Phonely protects you

Phonely goes above and beyond to safeguard its customers. Numbers reported on Who Called Me? are automatically blocked from calling Phonely customers within an hour. Therefore, you can rest assured that Phonely has you covered. This revolutionary auto-call blocker ensures you stay one step ahead of scammers.

No other provider offers this level of proactive protection. To learn more, check out our guide to automatic call blocking.

Additional EE scam alerts

Scams targeting EE customers are on the rise. According to EE’s official website, fraudulent calls and phishing attempts are becoming increasingly sophisticated. An early 2023 report by UK Finance revealed that £580 million was stolen via unauthorised and authorised fraud. More specifically, 17% of Authorised Push Payment (APP) fraud cases originated through telecommunications, accounting for 45% of total losses. Consequently, vigilance is more important than ever. Always be cautious and double-check any unsolicited offers.

Other common EE scams include:

• Phishing emails asking for login credentials
• Smishing messages offering fake “upgrades” or services
• Calls requesting payment for non-existent bills

Adding to the complexity, fraudsters can mimic local and mobile numbers, spoofing their caller ID. Therefore, vigilance is key.

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