Setup instructions for
Fanvil VoIP Gateway Adapter GA11

Connecting your Fanvil GA11 VoIP Adapter

Step by step video instructions on how to connect your Fanvil GA11 VoIP Adapter.

What you get in your box

Below are the items you will find in the box.

GA11 VoIP Adapter

GA11 adapter

GA11 VoIP Adapter power adapter

Power adapter

GA11 VoIP Adapter ethernet cable

Ethernet cable


Connecting your adapter

Your new adapter lets you keep your favourite analogue phone, which will no longer be plugged into your BT socket on the wall. Instead, it will be plugged into your new adapter which is then plugged into your router. You can see the exact instructions below.

1 Insert your existing BT telephone cable into the FXS port and connect the other end of the cable to your phone (it should be already connected).

2 Connect the power adapter to the back of GA11 adapter and plug into the wall socket.

3 Connect the ethernet cable to your GA11 adapter and your internet router.

GA11 VoIP Adapter connecting cables to your phone

Your favourite phone can now be used with your Phonely account!

If you need further help with setting up your new phone, please contact our friendly UK-based team on 0800 112 5000, email hello@phonely.co.uk or use our live chat.

BBC Scam Safe
Dementia Friend
City of London Police
Manchester Police
Cyber Essentials Plus badge
Business Awards 2024